Uma Daivaana Traders ("we," "us," "our," or "Company"), operating the brand UMD at umdmops.in (the "Website"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website, make a purchase, sign up for our affiliate program, or otherwise interact with our services.
By accessing or using the Website, you consent to the collection and use of your information in accordance with this policy. If you do not agree, please do not use our Website.
1. Information We Collect
A. Information You Provide Directly:
We collect information you provide when you:
- Place an Order: Name, billing and shipping address, phone number, email address, and payment information.
- Create an Account: Name, email address, and a password.
- Join the Affiliate Program: UPI ID, promotional methods, and other details as required.
- Contact Customer Support: Email address, order details, and the contents of your communication (including unboxing videos for return claims).
- Sign up for Marketing: Email address for newsletters (if you opt-in).
B. Information Collected Automatically:
When you visit our Website, we and our service providers may automatically collect:
- Device & Usage Information: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits.
- Location Data: General location derived from your IP address.
- Cookies & Tracking Technologies: We use cookies and similar technologies to remember your preferences, analyze website traffic, and track affiliate referrals. You can control cookies through your browser settings.
2. How We Use Your Information
We use the collected information for legitimate business purposes, including to:
- Process, fulfill, and ship your orders.
- Communicate with you about your orders, accounts, and our services.
- Operate, maintain, and improve the Website and our product offerings.
- Administer the UMD Affiliate Program, track referrals, and calculate commissions.
- Prevent fraudulent transactions and monitor against theft.
- Send you marketing and promotional communications (if you have opted in).
- Respond to your customer service requests, including processing returns.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, and affiliate program management. These partners are contractually bound to protect your data and use it only for the services we request.
- For Legal Reasons: We may disclose information if required by law, subpoena, or other legal processes, or if we believe it is necessary to protect the rights, property, or safety of Uma Daivaana Traders, our customers, or others.
- Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets, your information may be transferred as a business asset.
4. Data Storage and Security
- Storage Location: All data provided to us is stored on secure servers located within India.
- Security Measures: We implement reasonable administrative, technical, and physical security measures designed to protect your personal information. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
5. Your Choices and Rights
Marketing Communications:
If you no longer wish to receive promotional emails, you can opt-out by:
- Clicking the "unsubscribe" link at the bottom of any marketing email.
- Contacting us at support@umdmops.in.
Access and Correction: You may contact us to request access to or correction of the personal information we hold about you.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or affiliate commission reporting purposes).
6. Grievance Officer
In compliance with the Information Technology Act, 2000 and related rules, we have appointed a Grievance Officer to address your concerns regarding data protection. You may contact them at:
7. Third-Party Links
Our Website may contain links to other sites not operated by us. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Website after such changes constitutes your acceptance of the revised policy.
9. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: support@umdmops.in
- Legal Entity: Uma Daivaana Traders
- Brand: UMD